Shade Mountain Kennel is committed to providing families with healthy, quality, well-socialized puppies at reasonable prices.
1. Are you a puppy mill?
No, we are not. We have a commercial PA license, which is very difficult to obtain
(as of now there are only around 70 in PA down from over 300 in 2009). Our dogs and puppies are very well-cared-for and receive all the
vet care, nutrition, and attention needed to thrive. Our dogs, as well as our
puppies, are very healthy and friendly. Our facility was brand new in 2009 and
is continually being updated. In 2011, we installed large, high-tech H-VAC
system which controls the climate, temperature, air quality, humidity, and
ammonia levels. Temperature is controlled in the summertime with 16 tons of
cooling. Our dogs not only have free access to outside, but outside air is
continually being filtered through the kennel for optimal comfort and health.
Each dog has 24/7 access to a large 20-foot outside run and inside, each dog
has a large 8x10 space complete with a soft rubber mat and automatic waterer
providing clean, fresh water 24/7. Our kennel and dogs are a huge investment
and we intend to produce the best possible puppies in the facility we have.
This is our main business and we operate every aspect of it with
2. Where are you located?
Our kennel is located in
Beaver Springs (zip 17812) about 3 hours West of the NJ/PA state line from I-80
and about an hour north of Harrisburg, PA. A Map-Quest search using Beaver
Spring Pa, 17812 will bring you within 2 miles of our
3. Are you a licensed kennel?
We are PA state licensed and
inspected. Our kennel meets or exceeds ALL of the rigid PA kennel requirements.
We go even beyond the new strict regulations that are causing many breeders to
close their doors. We are also AKC inspected and approved and we surpass all
AKC standards as well. We are so happy that PA has taken a major step in
eliminating puppy mills in our state with the new regulations, which has been a
big problem in the past. When looking for a puppy, ask the breeder if they are
PA state licensed and ask to see their current license. It is virtually
impossible for a PA state licensed kennel to be a puppy mill under the new
regulations. Help stop puppy mills by purchasing only from a licensed breeder.
NEVER purchase from a Pet Store; even though you may get lucky and get a
healthy puppy, you are still supporting the puppy mill behind your puppy and
the horrible conditions that most pet store puppies come from.
4. What is your objective as a kennel?
Our goal is to find
'forever' homes for our happy, healthy, and playful puppies. If you think you
can provide one of our puppies with the home they deserve, feel free to contact
us anytime. We are not a 'puppy mill'; neither are we a 'back-yard breeder'. We
are experienced, professional breeders. Much time and research has gone into
our breeding program and all of our puppies are well cared for and very
friendly. We have a good relationship with Dr. Anthony Potorti at Big Valley
Animal Hospital (717) 667-2000, who visits our kennel regularly.
5. How are your puppies raised?
Our puppies are very well socialized and
are handled daily. They are raised with our small children and are socialized with
other dogs and puppies. Our kids bring the puppies into our home a lot and play
with them. We also have a designated playroom in our kennel office where our kids and
puppies spend a lot of time socializing. Our puppies are most known for their
friendliness and trainability. We strongly believe that the first eight weeks
of a puppy's life influences its personality, temperament, and trainability
for the rest of its life. If a puppy learns to trust and love humans from the
start, and that is continued after they go home, a wonderful family pet is the
6. What does your guarantee include?
Included with all puppies is a 10-day contagious illness guarantee and a 30-day hereditary defect
guarantee that covers life threatening hereditary problems. You have the
option of an additional two years if you continue feeding the NuVet vitamins. In
the event of a problem, you MUST provide proof that you have been feeding the Nuvet
as directed for the entire course of the first two years of life. We
do recommend continuing feeding for the lifetime of your dog to help avoid
any health issues and for optimum health. We do not refund money in the rare
case of a problem; you are entitled to another available puppy of equal value.
If you choose a puppy that costs more than you paid for your original puppy,
you must pay the difference in price for the replacement puppy.
7. What about potty training?
Our puppies learn very early to go outside to eliminate. They have free access to outside and begin using
their doggy door as young as 4 or 5 weeks of age. The mother teaches them
early on and then when they are weaned, we work with them to teach them to
continue eliminating outside. We also work with them and train them to potty on
on paper or puppy pads when they are in the play area with no access to a doggie
door. Many of our puppies are trained within a week or
two in their new homes. Many happy customers have contacted me saying their
puppy had minimal accidents in the house and were trained in no time. Your puppy
will also be accustomed to being in a crate.
8. What is provided with the puppy?
We provide vet records along with vaccination and deworming records with all our
puppies. We also send along a sample of food, a tip sheet on what to expect, how much your puppy is
eating, house and crate training tips, and a copy of our guarantee. If you decide to
continue feeding the NuVet vitamins, your puppy also comes with a 2-year health guarantee.
9. Do you own my puppy's parents?
All parents are on the premises and may be visited when picking up your puppy. In rare cases,
we will use a close friend's dog for stud or we may advertise family's puppies
on our site, but we will make note of it. However, ALL puppies we sell were
bred and raised here with us.
10. How can I reserve a puppy?
A nonrefundable deposit will hold a puppy for you until it is ready to
go at 8 weeks old for large breeds, 10 weeks for small breeds. You MUST choose a puppy at the time your deposit is placed
so others in line behind you know what is available. Your deposit is
NONREFUNDABLE and NONTRANSFERABLE. In the unlikely event that your puppy of choice dies,
you then have the option of a refund or you can transfer your deposit to
another puppy of your choice. If your puppy would happen to get a treatable
illness, you will have the option to let your puppy with us to finish it's
medication or you can take your puppy home as scheduled and administer the
remaining medication yourself as long as our vet approves the puppy to go home.
We accept cash, check, money order, or credit cards for payment for a deposit
on a puppy. Your deposit may be made in person with cash or check or we can email you an
invoice through PayPal for the $200. CASH OR CHECK IS THE ONLY accepted form of payment for the final balance.
11.What forms of payment do you accept for final payment?
We ONLY accept cash or check for final payment. If you wish to pay using a credit
card through PayPal, you MUST add 3% to the total or gift it to us.
12. Do you ship or deliver puppies?
We offer ground transportation to PA and neighboring states for $1.50/mile one way. The puppy can be delivered to your doorstep or we can meet at a location of your choice. Longer trips may be possible; contact us for availability. There is a flat rate fee of $75 for entering any major city due to toll fees and high traffic volumes, resulting in more time spent. Shipping via airplane is available for an extra $425. This includes the extra vet exam and certification for flying, the crate, and the 1.5 hour drive to our closest airport.
13. Can we come see the puppies?
Feel free to contact us to set
up a time to come see our puppies. We schedule visits anytime after the puppies
are 6 weeks old, usually on any Monday through Saturday. Saturdays we normally
close at 3:00 pm. No Sunday sales or visits (religious reasons, no exceptions, please). We do not
allow the general public inside our main kennel but you can see everything
through the office door.
14. Will my puppy be registered?
Most of our puppies are
designer dogs, which is a mixed breed. They cannot be registered with AKC or
ACA. You may request to view the parent's papers if you wish. ALL our
designers come from AKC or ACA lines and are purebred unless otherwise noted.
Our Labs are registered with AKC and come with limited registration
unless other arrangements were made in advance.
15. I see an older puppy for sale on your website that I am interested in. Is there a reason he/she has not sold yet?
This is probably the most common question we get. If there is an older puppy on our website
it is not because there is something "wrong" with him or her. Most of the time other families chose
their puppy simply based on coloring or sex. It seems that when a puppy gets a little older people
automatically assume there is some reason why another family did not choose that puppy. Many of
our families choose their puppy without ever meeting them in person. If a puppy is listed on our site
he/she is healthy, happy, and well on his/her way to being potty trained. Benefits to adopting a puppy
that is a little older is that they also tend to sleep longer through the night and can "hold it" for longer
periods of time, as well, which helps with potty training.