Due to various appointments with customers throughout the day, we ask that you plan to limit your visit time to 45 minutes or less.
**If you make an appointment, please try to stick to it as much as possible! We have a lot of responsibilities and sometimes our schedule is full and waiting 1-2 hours after an appointment time will not be possible.**
**If you make an appointment, please try to stick to it as much as possible! We have a lot of responsibilities and sometimes our schedule is full and waiting 1-2 hours after an appointment time will not be possible.**
Reservations/Payment
If, after reading our FAQ page and looking over the rest of the site, you decide you want to purchase a particular puppy, you may reserve that puppy for a deposit of $400. We can take PayPal, Venmo, or you can mail a check. You just need to let us know if you are mailing a check and we will hold your puppy for 2-3 business days to allow the check to get here. You MUST choose a puppy when you are placing a deposit so people in line behind you know what is available.
Appointments/Pickup
**Please keep in mind that we CANNOT hold a puppy without a deposit. We have had several occasions where someone waited to place a deposit until they could get out to visit and then someone else called to reserve the puppy that may have not been able to visit at all. Everyone gets the same opportunity for reserving a puppy and the only way to ensure you get the puppy you want is to place a deposit on him/her.**
When it is time to come pick your puppy up, we ask for at least a two day notice of when you plan to be here. We are closed Sundays, so please keep that in mind. It is VERY important that you call or text the day of your appointment to re-confirm and then call or text again when you are one hour away, especially on a Saturday.
Saturdays can be extremely busy and we like to have each puppy bathed and all of the paperwork ready to go when you arrive so you aren't here waiting for us to get everything ready for you. Also, with living on a farm, sometimes emergencies come up and we may not be able to be here. If you don't call before you leave, we may not be here. We will also give you the physical address and directions when you call to confirm the day of your appointment. You will need that to get here successfully.
Shipping/Delivery
We use our groomer who provides delivery services for a fee. She may be able to fly with the puppy to your nearest airport but you are responsible for all her costs including her trip to our airport, parking, airfare, crate, hotel if necessary as well as the cost to fly the puppy. This can vary greatly and is available on a case by case basis. Contact us for an accurate quote. Usually priced between $550-$800
Ground Delivery - available for per mile. Delivery is available to your doorstep or by meeting somewhere. Contact us for a quote on this as well but it is usually $2/mile.
Ground Delivery - available for per mile. Delivery is available to your doorstep or by meeting somewhere. Contact us for a quote on this as well but it is usually $2/mile.